Cases: UPS in India – A Package Deal? (pp. 75-95).
You are required to carefully read the case (UPS in India — A Package Deal?) and then highlight the key issues in a one-page summary (single-spaced,approximately 525 words). The case preparation is an integral part of our discussion in the class.
– To analyze a case, you need ways of identifying and understanding important aspects of a case situation and what they mean in relation to the overall situation
– On the basis of clearly recognizing case situations, apply appropriate tools to solve problems, make decisions, or develop evaluations
– There are three types of case situations: Problems, decisions, and evaluations; consequently, there are three (3) types of cases: problem, decision, and evaluative cases
