Last updated: November 4, 2026
We want you to be happy with your work. This policy explains how revisions and refunds work.
Revisions are free within the scope of your original brief. If something is not quite right, send us clear feedback and we will update the work.
Most revisions are completed quickly. Complex changes may take longer, and we will let you know.
If a request changes the scope of the project, such as a different topic or a much larger word count, we may quote it as a new order.
We handle refund requests fairly and according to the circumstances of each order. A refund may be considered when:
Refunds are generally not available for work that matches the brief and has been delivered on time, or when a request is made after the work has been accepted and used.
Contact us through the live chat or the contact options in your account, with your order number and a short explanation. We will review it and reply promptly.
Approved refunds are returned to the original payment method. Timing depends on your payment provider.
We are happy to explain how this policy applies to your project before you order.
Every piece is written or edited by a real professional, checked for originality, and delivered on time.
