Healthcare organization needs assessment/gap analysis

Category: Science

Select a healthcare organization (local or national, large or small, public or private) and perform a needs assessment/gap analysis. You may utilize your own organization if you are employed in a health care related company. You may approach the Capstone Project from a (1) Human Resources, (2) Operations, or (3) Facilities perspective. You may select an organization in your own community.

  1. Human Resources: staffing, training, recruitment, retention, job function redesign, etc.
  2. Operations: delivery of service/care, access, wait times, equipment usage, process improvements, resource optimization, regulatory compliance, etc.
  3. Facilities: space planning, construction, redesign, relocation.

The components for the Capstone Project include the following:

  1. Title Page         
                 
  2. Executive Summary (Needs Content Criteria)          
                  
  3. Description of the organization (history, length in service/operation, how many beds? clients served? location; rural vs. urban, satellite locations, total number of staff, client usage information/demographics, etc.)          
                   
  4. Needs Assessment/Gap Analysis: What is not currently being offered? Room for improvements? Service delivery deficits? Personnel issues/shortages? Justify with supporting data and statistics.          
                                  
  5. Propose an intervention (service or facility) based on the needs/gap analysis.           
                                        
  6. Justify your proposed intervention by providing an analysis from:
    • Cultural
    • Social
    • Legal
    • Economics
    • Regulatory
    • Reimbursement
    • Managed care
    • Health legislation
    • Contracts perspectives     
                                       
  7. Pick a minimum of three of the elements listed above depending on the organization selected and which apply to the specific organization/situation selected.        
                                 
  8. Create a plan to implement your intervention. Identify the stakeholders involved, and their role (s) in implementing the intervention. Include finance and staffing elements required to implement the intervention.         
                           
  9. Develop a marketing communication plan on how the stakeholders will be informed, kept up-to-date, etc. prior to the intervention, during the intervention, and post intervention.           
                                   
  10. Develop a plan for measurement effectiveness of the intervention. What indicators will determine if the intervention is successful?         
                                  
  11. Reference page that includes a minimum of 10 reference sources written within the last 5 years.

Your completed paper should be ten-twelve pages in length (excluding the title and reference page).  The paper must be in APA format.

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