HR Discussion Question

Read “Application Case 13-1: Dunkin’ Donuts and Domino’s Pizza: Training for Quality and Hustle” and answer the following questions.

 

  1. What are the strengths and shortcomings of a decentralized approach to training managers and hourly employees? Discuss.
  2. Develop a plan for determining the training needs of the hourly paid staff of a Domino’s pizza franchise. 

In your opinion, why was the turnover rate among management trainees in Dunkin’ Donuts’ centralized program so high?

 

See attachment below.

Calculate the price of your order

You will get a personal manager and a discount.
We'll send you the first draft for approval by at
Total price:
$0.00