Question 1
Principles are
Answer
laws and regulations that guide behavior in the world of business.
mores, values, and customs that guide behavior in general.
specific and pervasive boundaries for behavior that are universal and absolute.
the obligations businesses assume to maximize their positive impact and minimize their negative impact on stakeholders.
the mores, values, and customs that parents teach their children.
Question 2
Ethics is a part of decision making
Answer
at all levels of work and management.
primarily at the upper management levels of an organization.
mostly for policy makers.
that is less important than other decision making processes.
only at that lower levels of organizational management
Question 3
Which of the following is not something a firm might do to encourage organizational ethics and compliance?
Answer
Employee ethics training
Hiring a compliance officer
Ignoring potential ethical issues
Writing a code of ethics
Conducting an ethics and compliance audit
Question 4
During the 1990s the institutionalization of business ethics was largely driven by which piece of legislation?
Answer
Sarbanes-Oxley Act
Federal Sentencing Guidelines for Organizations
Dodd-Frank Wall Street Reform and Consumer Protection Act
Foreign Corrupt Practices Act
Global Sullivan Principles
Question 5
Having acceptable personal ethics is probably not going to be sufficient to handle complex business ethical issues when an individual has
Answer
family concerns.
an unethical boss.
limited business experience.
financial training.
a marketing background
Question 6
Which of the following is generally not considered a business ethics issue?
Answer
Harassment
Accounting fraud
Employee theft
Misuse of organizational resources
Corporate hierarchy
Question 7
Social responsibility is
Answer
an organization’s obligation to maximize its positive effects and minimize its negative effects on stakeholders.
principles and standards that guide behavior in the world of business.
a business’s responsibility not to pollute the environment.
a business’s responsibility to manufacture products that function properly.
charitable contributions made by a business to enhance its image
Question 8
Investors are concerned about business ethics because they know that misconduct can
Answer
foster stability.
improve employee commitment.
improve customer loyalty.
lower stock value and prices.
complicate business financial reporting
Question 9
Which of the following industries tends to generate a high level of trust from consumers and stakeholders?
Answer
Insurance
Technology
Banks
Mortgage lenders
Financial services
Question 10
Stakeholders’ power over businesses stems from their
Answer
ability to withdraw or withhold resources.
ability to generate profits.
media impact.
political influence.
stock ownership
Question 11
Why do critics argue that high compensation for boards of directors is a bad thing?
Answer
It is too expensive for the organization.
It could cause conflicts of interest between the directors and the organization.
It is not fair to poorly compensated employees.
High pay will render the board less complacent.
Board of director compensation is not a major issue
Question 12
Which of the following is not a method typically employed by firms when researching relevant stakeholder groups?
Answer
Surveys
Focus groups
Internet searches
Press reviews
Guessing
Question 13
The degree to which a firm understands and addresses stakeholder demands can be referred to as
Answer
a stakeholder orientation.
a shareholder orientation.
the stakeholder interaction model. d. a two-way street.
e. a continuum.
Question 14
One policy to address the issue of executive pay was implemented by J.P. Morgan, it stated that _______.
Answer
there should be no limit on what top executives can earn.
managers should earn no more than twenty times the pay of other employees.
top managers should make the same amount as other employees.
employees can determine how much managers make.
the government should determine the worth of each manager’s service
Question 15
Public health and safety and support of local organizations are issues most relevant to which stakeholder group?
Answer
Investors
Community
Suppliers
Customers
Employees
Question 16
The originator of the idea of the invisible hand, which is a fundamental concept in free market capitalism, was
Answer
Adam Smith.
Theodore Levitt.
Norman Bowie.
Herman Miller
Milton Friedman
Question 17
________ is defined as any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression.
Answer
Stealing
Lying
Fraud
Misappropriation
Accounting fraud
Question 18
Among retail stores, ________ is a larger problem than customer shoplifting.
Answer
poor stock performance
weak leadership
internal employee theft
misuse of merchandise
employee dissatisfaction
Question 19
________ are used to obtain or retain business and are not generally considered illegal in the U.S.
Answer
Facilitation payments
Bribes
Gifts
Coercive techniques
Threats
Question 20
What type of fraudulent activity could involve a consumer staging an accident to seek damages?
Answer
Whacking
Duplicity
Guile
Defamation
Collusion
Question 21
Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not related to this concept?
Answer
Physical threats
False accusations
Being annoying
Profanity
Performance probation
Question 22
Which of the following is not a consequence of ethical misconduct?
Answer
Decreased reputation
Shaken customer loyalty
Reduced investor confidence
Increased sales
Legal actions by wronged parties
Question 23
Optimization is defined as
Answer
the quality of being just, equitable, and impartial.
a trade-off between equity and efficiency.
an interchange of giving and receiving in social relationships.
how wealth or income is distributed between employees within a company.
a lack of integrity, incomplete disclosure, and an unwillingness to tell the truth
Question 24
Which of the following is not a side-effect of being the victim of workplace bullying?
Answer
Increased productivity
Sleep disturbance
Depression
Increased sick days
Stomach problems
Question 25
Concerns involving copyright infringement on books, movies and music, and other illegally produced goods relate to which type of ethical issue?
Answer
Conflict of interest
Honesty
Communications
Discrimination
Intellectual property rights
