Due September 19, 2021
Note 1: Show all your work to get credit. Write your solutions clearly and neatly.
Note 2: Questions 1, 2, and 3 worth 10 points each, and question 4 worth 20 points.
Some Helpful YouTube Videos
Decision Trees: https://www.youtube.com/watch?v=jzoDKtnTPpg
Flowchart Diagram: https://www.youtube.com/watch?v=hN9xemJYwos
Create a Flowchart in Excel: https://www.youtube.com/watch?v=HSfYsmTVogw
Create a Flowchart in PowerPoint: https://www.youtube.com/watch?v=GsfZD4oU7l0
Create a Flowchart in Word: https://www.youtube.com/watch?v=hjhJ3-jSBM8
Fishbone Diagram: https://www.youtube.com/watch?v=JbRx5pw-efg
Pareto Chart: https://www.youtube.com/watch?v=gSy7KPfaA8g
Question 1
Chapter 1: Read and watch the video case “Using Operations to Create Value at Crayola” on pages 29 & 30 of the textbook. Identify one of Crayola’s competitive priorities and answer the following questions for it. See Table 1.3 on pages 12&13 of the textbook for a list of competitive priorities and for their definitions.
Provide examples of Crayola’s capabilities to achieve the competitive priority.
Provide good quantitative measure(s) for the competitive priority.
Discuss possible opportunities and/or challenges related to the competitive priority as Crayola expands into Asian markets.
You can access the video from “Multimedia Library” on MyOMLab’s website.
Question 2
Supplement A: The demand for a customized knee implants continues to increase at a large orthopedic hospital. The management is evaluating three different alternatives to meet the increasing demand: purchase of one or two 3D printers and the related software or outsourcing to a manufacturer. A consultant’s report indicates a 0.20 probability that demand will be low, 0.50.
