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PART A:
Company Website with Chat Function
Prior to beginning work on this discussion, read Chapter 9 from the text and review any relevant information from this week’s lecture.
You are the CIO of a company that sells several products. In order facilitate customer discussion about the company’s products, your company has created multiple discussion forums for customers to share their thoughts, questions, and experiences. Non-customers can participate in the discussion forums as well. The discussion forums are not officially moderated. Participation is simple: Each discussion forum participant registers by merely sharing their name, mailing address, and email address. Registration does not require participants to agree to an End User License Agreement (EULA).
The company has two immediate goals: 1) increase the reach of its marketing campaigns, and 2) improve the performance of its products. The Board of Directors asks you how the company can use all of the information associated with the discussion forums to help achieve the company’s immediate goals.
In a minimum of 300 words, address the following elements:
PART B:
Consumer Privacy Bill of Rights
Prior to beginning work on this discussion read the Consumer Data Privacy in a Networked World (Links to an external site.) article, the Insights on the Consumer Privacy Bill of Rights Act of 2015 (Links to an external site.) article, the Europe Approves Tough New Data Protection Rules (Links to an external site.) article, and review any relevant information from this week’s lecture.
In 2012, President Barack Obama introduced a Consumer Privacy Bill of Rights, which are voluntary guidelines offered as an outline for future legislation to protect the privacy rights of American consumers. Then in 2014, the Federal Communications Commission (FCC) recommended even greater control for consumers over their personal information. Finally, in 2015, the European Union approved new, tougher rules regarding the use of personal customer information within the European Union.
In a minimum of 300 words, address the following elements:
PART C:
Prior to beginning work on this assignment, review the pertinent chapters in the textbook and any related resources from the earlier weeks of this course. This assignment will require a total of five scholarly resources, including your textbook.
For this assignment you will take on the role of a CIO for an emerging company. Carefully review the ISM644 Revolutionary App
scenario that includes all the pertinent information on this venture. In this assignment you will evaluate and develop protocols and/or policies for each of the following issues:
Securing Ownership of the Software
Based on the information provided in the scenario, explain a minimum of three methods that would allow you to secure the ownership of the software developed. Provide a rationale for each method, supporting your statements with evidence from your sources.
Review the three methods and create a new policy that includes and explains only those methods necessary to secure the software ownership for your company at this time. Be sure to review the scenario prior to creating your policy.
Trade Secrets and Non-Disclosure
Analyze the ethical and legal implications of hiring external engineers to develop the app and explain any necessary steps that should be taken to address the potential problems associated with outside development.
Provide a rationale for each necessary step suggested, supporting your statements with evidence from your sources.
Review your suggested steps and develop a new policy related to contracted, outside talent in development roles.
Customer Data Collection and Protection
Evaluate the plan for personal and financial customer data collection and storage. Apply pertinent regulations, laws, and compliance guidelines regarding these types of customer data and explain any special considerations that would need to be implemented. Support your statements with evidence from your sources. Based on the considerations explained, create a new general protocol related to the legal issues of the collection and storage of customer data. This general protocol should address relevant issues of an Information System Professional’s Duty of Care.
Internal Financial Data Structuring and Compliance
Explain how the company’s internal financial information must be structured in order to be compliant with the Sarbanes-Oxley Act. Describe any potential implications associated with non-compliance with the Act. Support your statements with evidence from your sources.
Based on these issues, create a general protocol that will address any potential problems and keep the company in compliance.
Ethical and Legal Considerations for Usage of Customer Data
Analyze the stipulation in the organization’s EULA agreement regarding usage of customer data. Consider the proposal to sell customer data. Evaluate the ethical and legal issues pertaining to this usage of the data. Explain whether or not this type of proposal is permissible from an ethical and legal standpoint. Your explanation must include a minimum of four legal and ethical issues related to the proposal in the scenario. Support your statements with evidence from your sources.
The Policies and Protocol Plan
