Directions:
Write a minimum of a 2 page paper and with a maximum of 3 pages with at least 3 different sources that incorporates the following shown below (double spaced and 1 inch margins).
· Define Quality Improvement in Healthcare
· The accomplishments of 3 key individuals who helped shape Total Quality Management
· Describe in detail “Six Sigma” and “Lean”. Why are these two techniques important in health care?
