Business Continuity & Crisis Management Marriott International Report

Task:

Select any organization of your choice that has experienced a major crisis within the last three years and write a report which examines the key issues they faced and critically evaluates how these were managed.

In this report, you should critically evaluate how the organization handled the crisis. You should highlight:

• Business continuity management provision
• Crisis management
• Crisis communication efforts

Also, you should set out a set of recommendations for improvement where appropriate.The report should draw on the theory and concepts studied throughout the entire module and make reference to a range of academic and professional journal articles and texts.