Case Study 1: BofA Trustweb Project (50 points)
Due February 5, 2020
Case
:
Merger Integration at Bank of America: The TrustWeb Project
, Gary P. Pisano and
Bradley R. Staats, Harvard Business Publishing (9-610-054).
Key elements:
Managing stakeholders
Establishing scope and project requirements
General project management and leadership skills
Questions:
1. This project followed a merger between Bank of America and US Trust. Who are
the primary stakeholders of the project? What are their interests? Why is this
project important to Bank of America?
2. What is your assessment of the project at the time of the case? What problems
has the project team encountered? Could the project manager have done
anything to prevent these problems from occurring?
3. What is your forecast for the success of the TrustWeb project? What could be
done to improve its chances for success at the time of the case?
