1. Question : The first major union to be touched by the threat of “multi-nationals” was the
UAW.
Steelworkers.
Newspaper Guild.
Machinists.
2. Question : Employers may not hold a meeting with employees on company time
within twenty-four hours of a representation election.
in a right-to-work law state.
if they have committed an unfair labor practice.
if a national emergency strike is involved.
3. Question : The day-to-day job in labor relations is to
apply the principles of the contract.
look for violations of the contract.
find ways around the contract.
look for weaknesses in the contract that may be corrected during the next round of contract negotiations.
1. Question : What type of phenomena can be analyzed from a systems viewpoint?
biological system
solar system
economic system
all of the above
none of the above
2. Question : Successful firms in the 21st century will share common traits, including being faster, more customer oriented, and larger.
True
False
3. Question : Managers can no longer function within the traditional organization chart, but must learn to _____.
manipulate government regulations for organizational gain
integrate a department with the whole organization
control workers to complete production goals
cope with demographics
none of the above
1. Question : Warren Bennis suggests three factors underlying the emergence of OD, including the _____.
need for organizational decision making, policy making, and training
need for new forms, focus on cultural change, and increase in social awareness
need for organization development, new values, and change
need for new goals, new values, and new ideas
none of the above
2. Question : Organizations are considered static systems.
True
False
3. Question : Characteristics of OD include a collaborative approach to change and an emphasis on performance.
True
False
1. Question : The innovations of corporations such as General Electric, IBM, and 3M best typify what adaptation orientation?
satisfying
renewing transformational
reactive
sluggish thermostat
none of the above
2. Question : The characteristics of OD include all the following EXCEPT the _____.
systems approach
performance approach
humanistic approach
collaborative approach
authoritative approach
3. Question : The organizational development characteristics include all of the following concepts EXCEPT _____.
predicting individual behavior
use of the scientific method
a concern for personal growth
performance improvement
none of the above
1. Question : The primary factor that differentiates an open system from a closed system is _____.
a closed system is self-contained and isolated from interactions with its environment
open systems sustain dynamic equilibrium whereas a closed system disintegrates into entropy
only open systems have a feedback loop
all of the above
none of the above
2. Question : The characteristics of OD include all the following EXCEPT the _____.
systems approach
performance approach
humanistic approach
collaborative approach
authoritative approach
3. Question : Warren Bennis suggests three factors underlying the emergence of OD, including the _____.
need for organizational decision making, policy making, and training
need for new forms, focus on cultural change, and increase in social awareness
need for organization development, new values, and change
need for new goals, new values, and new ideas
none of the above
