please respond to the following discussion post as a peer making a comment. The pandemic forced a pivotal change in how health care providers deliver care to patients. Telehealth evolved from phone calls and email exchanges to live video virtual visits where doctors can perform virtual examinations. Using various communication tools like health system apps, patient portals, and website chats, providers can communicate with patients. Telehealth also enhances provider-to-provider communications and can take place over the telephone, video, apps, and chatbots.
Telehealth providers can exchange information seamlessly by sending recordings, diagnoses emails, and updating healthcare systems and charts. This makes information available for providers on any shift or time zone when they need it. Seeing a specialist via telemedicine could lead to better communication between the referring physician and the consultant and result in more cost-effective care (Eagen, 2021).
Servant leadership emphasizes that leaders be attentive to the concerns of their followers, empathize with them, and nurture them. The use of telehealth which sometimes misses or overlooks body language typically used in interaction is enhanced by the empathetic and patient-focused attitude developed in the servant leadership environment. This challenge also provided an opportunity for the patient and provider to build rapport as they work together within the telehealth environment (Pan et al., 2008).
References
Eagen, A. (2021). Applying servant leadership in a telehealth environment. Www.Telehealthandmedicinetoday.Com. https://telehealthandmedicinetoday.com/index.php/j…
Pan, E., Cusack, C., & Hook, J. (2008). The value of Provider-to-Provider telehealth. ResearchGate, 14(5), 446–453. https://doi.org/10.1089/tmj.2008.0017
