Miami Dale College FCHs EHR Full Digitization Project Business Case Study

Introduction

Project management is a professional discipline with a body of knowledge, training track, and accredited certifications. Project managers are tasked with delivering expected benefits and value to their employers through effective planning, organization, and risk mitigation. They align expected results to an organization’s key initiatives. Health information management (HIM) and project management employ some of the same principles and skills. Project managers must have skills in relationship management, document management, and process acumen, which are all requirements of an HIM director. RHIAs know about compliance challenges, shifting regulatory demands, and how to implement good workflow management. All these skills are used in project management (Dimick, 2011).  

As departmental and organizational changes are implemented, HIM professionals working in project management are responsible for working with stakeholders to ensure that initiatives are on task and on schedule. For this task, you will reference the attached “Fielder Community Hospital Scenario” to complete the attached “Business Case Template.” In this template, you will detail a process improvement project you will manage as the HIM Systems Director for Fielder Community Hospital. You will choose one of the following projects: 

•   transitioning from hybrid to fully digital EHR•   merging five departments into one centralized department•   moving from an in-office to a remote work environment

You will also discuss the project scope and how it will support organizational goals. 

SCENARIO

• The “Fielder Community Hospital Scenario” can be found in the Supporting Documents section.

REQUIREMENTS

Create a business case for an HIM process improvement project, based on the “Fielder Community Hospital Scenario,” using the attached “Business Case Template,” by doing the following:

A.  Provide project details for your process improvement project including the following:

 project name

 project lead’s name

 executive sponsor’s name

 proposal date

 department

B.  Define the process problem.

• 1.  Explain the current process.
• 2.  Explain current performance issues.
• 3.  Analyze the cause of the problem by completing a fishbone diagram.
• C.  Propose a solution to the problem.
• 1.  Explain two benefits of improving the process.

a.  Discuss how the solution will affect the people involved.

b.  Discuss how the solution will affect the department.

D.  Define the process improvement project, including two project goals and two project objectives.

E.  Explain how your process improvement project will contribute to the organization’s goals.

F.  Discuss the scope of the process improvement project by doing the following:

1.  List the project deliverables.

2.  Explain how long the process improvement project is expected to take.

3.  Determine the budget for your process improvement project, based on the information provided in the scenario.

a.  Explain the budget allocations.

G.  Identify internal stakeholders for your process improvement project.

1.  Explain the roles and responsibilities of each of the stakeholders identified.

2  Complete the RACI chart.

H.  Identify the resources needed for your process improvement project (e.g., people, tools, equipment, facilities, funding).