University of Phoenix Starbucks Management Question Worksheet

Assessment Information

In this assessment, you’ll reflect on a past or current professional situation where a culture change was needed. In Part 1, you’ll apply Kotter’s 8 Steps to Organizational Change to assess the current culture of that company. In Part 2, you’ll develop a Change Management Plan for the company.

Consider a past or current professional experience where a culture change was needed. Download the Organizational Change Evaluation Tool, and use this spreadsheet to outline information about the experience and organization following Kotter’s 8 Steps to Organizational Change Model as a guiding line.

• Step One: Create Urgency
• Step Two: Form a Powerful Coalition
• Step Three: Create a Vision for Change
• Step Four: Communicate the Vision
• Step Five: Remove Obstacles
• Step Six: Create Short-Term Wins
• Step Seven: Build on the Change
• Step Eight: Anchor the Changes in Corporate Culture

Continue to Pt. 2 – Propose a Change Management Plan

Part 2 is completed I attached the powerpoint.